We're here to help and answer any questions you might have. We look forward to hearing from you!
Bulk, Company, or Sales Inquiries:
For bulk orders, company headshots, enterprise solutions, or sales inquiries, please email us at sales@dreamwave.ai.
General Inquiries:
For all other inquiries, partnership opportunities, or media inquiries, please contact us at inquiries@dreamwave.ai.
Customer Support:
For support with any products, services, or technical issues, please email us at support@dreamwave.ai. Our dedicated team is available to ensure your experience is seamless and satisfactory.
Note: Please allow 1 business day for email responses.
Frequently asked questions
What does Dreamwave do with my data?
We don't train our AI on your data — we're the only AI headshot app that makes this guarantee. We're based in San Francisco, California, and your data never leaves the US. We do not sell your data. You always control how you share your photos, and you can delete your photos or account at any time. Your photos are used to create your personal, custom AI model which generates these photos. Nobody else has access to your custom model. We use the same best-in-class data security infrastructure as the world's top tech companies. We do not collect your name or store your credit card information.
Yes, it does! We’re the top-rated AI headshot app for accurately capturing diverse skin tones. We're proud to have an inclusive and culturally diverse team, and we've been thoughtful about creating an AI that creates authentic representations of everyone. Read our guide on AI headshots and skin tones
How are clothing styles selected for AI headshots, and can we avoid an identical look across our team?
You can select clothing via a free-form prompt or a multiple-choice menu. We recommend using the free-form option if you’d like more variety—this helps prevent everyone from ending up in identical outfits like a navy jacket and white shirt. You can still maintain professional standards (like jackets for men) while ensuring each team member has a distinct look.
How many photos do I need to upload?
For individual headshots, just 1 clear photo. For company or team headshots, upload at least 5 photos (best with 7 or 8). To get the best results, your photo(s) should not be edited or filtered (e.g. with an Instagram filter), should show your face clearly, and be at least the size of a smartphone photo (e.g. not excessively cropped).
Can people tell if I use an AI headshot?
Many of our customers' best AI photos are convincing enough for even their friends and family. As AI photography is still new tech, each photoshoot will have a mix of more accurate and less accurate photos. Pick the ones you like and show them to your friends — see if they can tell! (You can even make it a quiz.)
Who owns the rights to my photos?
We don't own any rights to your likeness or images (both uploaded and AI-generated). Our only business model is creating great photoshoots for customers like you. We will never sell your photos or personal information to third parties. And Your likeness is never used to train future AI models — not even anonymously.
How do I make my AI headshots as good as possible?
The AI learns what you look like from sample photos of yourself that you upload. Better sample photos will lead to better results.
Do you have a free AI headshot generator?
Yes! Our free AI headshot generator opens up a few spots each day—but they fill up fast, often within a minute or two. We recommend grabbing yours as soon as you can!
Can you tell me more about the team behind Dreamwave?
We're a tiny team of self-funded machine learning researchers based in San Francisco, California. We previously conducted AI research at institutions like MIT and Google Brain, working with the people who invented this tech.
What's your refund policy?
AI photoshoots can't be done on regular computers — they need expensive, specialized hardware (think of it like CGI). Each photoshoot is custom-made for you, using expensive hardware that we rent out by the hour just for you to create your specific photoshoot. After you upload your photos, our app immediately begins creating your photoshoot, at which point it is too expensive for us to refund. We're also unable to offer refunds if your input photos don't follow the guidelines. We want to make sure you're happy with your product — if you have any questions or concerns, contact us at support@dreamwave.ai.
Can I use my AI headshots anywhere?
Yup, they're yours! You control how you want to use your photos — whether for personal or business use. Put them up on your Instagram or on a billboard!
How many styles do I get to pick?
We'll generate ALL possible professional styles for you! We don't limit you to just 1 or 2 styles. Once you receive your gallery, you'll be able to easily filter your photos by style and background.
How many photos do I get to keep?
You get to keep all the photos that the AI generates for you!
What's the best way to contact the team?
For bulk, company, or sales inquiries, please email sales@dreamwave.ai. For all other inquiries, please email inquiries@dreamwave.ai. For customer support, please email support@dreamwave.ai.